The CMQM is a paradigm shift; reposition the individual at the center of the managerial project and the customer at the heart of the system of the commercial structure in order to achieve the quintessential customer satisfaction in order to optimize income.

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It is only by winning the support of our employees by the place we give them and the bond we create with them to make sense, that they will love our customers and treat them as we expect.

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By associating in equal parts, the development of the personnel and the economic performance of the company in order to optimize the income through a management more attentive to the base, centered on the respect, the recognition and valuing the work done.

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“Everything has to change so that nothing changes. »The Cheetah by Giuseppe Lampedusa, Luchino Visconti

 

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