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Customer Meaningful Quality Management

Customer Meaningful Quality Management

It's a paradigm shift; repositioning the individual at the center of the managerial project and the customer at the heart of the system of the commercial structure in order to achieve the quintessential customer satisfaction in order to optimize income. Customer Meaningful Quality Management (CMQM) is a new philosophical stream of managerial thought to respond to customer satisfaction. By associating in equal parts the development of the personnel and the economic performance of the Company in order to optimize the income through a management more attentive to the base, centered on the respect, the recognition and the valuation of the work carried out.
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